Back in our first email, we mentioned that the Feedback Process is absolutely essential to giving you the best result that matches your needs. This is a two way street! You need to be able to let us know what you think about any part of the project, for example a particular design section. And we need to be able to do the same, for example on content provided by you. It’s an important process, and as not everyone has had the same experience with it, let’s take a moment to explore some aspects of it in more detail to

I know “being of service” to your clients and audience is important to you. I know you want to follow your passion, help others, and make a difference. I also know that to do all of those things, you need to make money, which is why your website exists. The thing is, to make money from your site, you need to think about it strategically. Your website has four different parts, each with a different purpose: Part 1: Know These parts of your website are dedicated to helping visitors get to know you and your business. The “Know” sections of

I am excited to be designing and creating your custom WordPress site! Having built and/or worked on many many WordPress sites and custom extensions, the terminology and moving parts of a website are clear to me — but I know that’s rarely the case for clients. It’s important that you learn some of the “web speak” lingo. This part might seem less exciting, but It is really important so that we can communicate better throughout the website project completion process. Knowing about the different parts of your website, what they are used for, and how you can best leverage them

Before we get started, I want to review our website project process so you’ll know exactly what’s going to happen with your project at different stages. In practice, there will be some overlap, but here’s an outline of the overall process: Website Project Process Outline Stage 1: Discovery Discovery is focused on understanding your goals and the results you want to see from your website. This step is all about getting to know you and learning about your story, why, purpose, and big vision. We identify your ideal client, what they struggle with, what they need, how you can help,

Before we get more into the nitty gritty details of things, it’s important to cover some key distinctions so that when we communicate about your project, we are talking about the same things. This extra clarity can help prevent time lost to confusion at any stage of the project. Development vs Design While these two terms are sometimes used interchangeably, in website project management it’s important to make a distinction as they are really more like two sides of a coin: Development refers to creating the needed functionality for your website visitors to use (for this reason it is sometimes

My goal is for you to end up with an extraordinary website as a result of our work together, and have an extraordinary experience along the way. I want you to enjoy the process and know a big part of that is tied to clear and aligned expectations we both can meet. Expectations Here’s what you can expect during our time working together: — We will be responsive and timely with all of our communications. — We will respect you, your expertise, your time, and your money. — We will share our expertise and knowledge and make recommendations as appropriate.